Originally Posted by
Magical Mudcrab
Sure, but the fact that just designing whatever they want and ignoring player feeback would make them awful developers aside, you cannot design the game in a specific way, claim to know better than the players, and then consistently acquiesce and admit that you made a mistake. Legion legendaries, BfA Azerite armor and corruption, and now the Shadowlands covenant swapping and Azerite power are just the most commonly discussed examples of Blizzard making a stupid decision, designing something that had its flaws pointed out months and sometimes years before a fix was finally implemented, and then releasing the fix alongside some statement from Blizzard affirming that they were wrong.
OK, and Blizzard has literally alienated the communities setup for this. Unless I'm mistaken, I believe there was some controversy during BfA or Legion where players with access to private feedback forums spoke about Blizzard dismissing feedback (I think the main focus of this was a theorycrafter named Magdalena). Regardless, Blizzard has consistently shown an inability to actively listen to feedback, with the Ion and Preach interviews being a good example of Blizzard stating the problem players have and then simply saying they won't do anything about it because of some design philosophy that has been invented for that system. Frankly, the developers hear feedback in the same way a cat does when you tell it not to knock something off the table; the cat looks at you, you have its attention, it can hear you, but it clearly does not understand what's happening.