Good to see one can actually have intelligent analysis and conversation on MMOC.
I 100% agree. Longer term they will need do something about the game and what their customers want, it's just a question of timing and that time is unfortunately not now and unlikely with the current team.
I imagine there will be some new hires, some transfers to other properties and the clique will get broken to the point that change becomes a possibility. Whether that is soon enough for many is another matter.