Qwik's whole post about rebuilding trust is intertwined with a false corporate agenda about "culture, social issues" but actually it's about capitalistic greed and deceptive game design.
The amount of boosters for sale during the 9.0 patch of Shadowlands was amazing. Blizzard must've made a fortune on token sales during this time. 9.1 came with BOE Korthite crystals that had a 1-3~ droprate per day and you needed 40? Korthite crystals. If they wanted to keep the integrity of the game intact they'd actually have made Korthite crystals BOP but since it's so perfectly matching WoW token sales why would they? Why wouldn't they design the game around the Premade group finder(boost finder service) or BOE crafting materials... XD
Just look at 9.1.5 they increased Korthite crystal drops but that's many months after the damage was done. The damage being the respect lost from the playerbase. Wonder why they won't introduce systems such as solo queue? = there's no way they'll profit from it. As long as the subscription cost isn't inflated they'll keep trying to stab dollars out of our backs and pretend it's about some cultural social harassment issues or whatever they think we don't "trust" them about. Lies upon lies, the blizzard way.
Literally the whole game design is about non-enjoyment. Sure you can grind boars to farm gold to buy more legendaries, but legendaries is just one out of fourteen pieces. You'll be gated and have nothing to do unless you play the struggle game which Qwik loves anyway, he's a boosting service seller, he LOVES M+ and I doubt he would understand what a casual player enjoys.
More avenues of enjoyment would include up-to-par ilvl gear from -> reputations? worldquests? torghast? crafting? but nooooo, you have 3 choices. m+(competitive), pvp(competitive), mythic raiding(competitive). So Blizzard thinks that good game design is competition only. If you want good gear you have to be competitive. Competition brings toxicity beyond a doubt and if there's no avenue for players that don't want to be competitive(with good reason) to get good ilvl gear - then what is this game even?
Can't they see the culture they are creating for their players? It's infectious... Vanilla WoW or TBC was also infected with this "retail culture" where everything is about competition and not about enjoyment.
Casual players deserve avenues of gear aswell. The whole design philosophy around sociopathic/narcissistic/greedy/competitive players deserve higher ilvl is disgusting. What of the minority of friendly lovely players that manage to be grouped with eachother and still clear highest tiers of content is such a low % of the activity we see in the game. All about pugs and being a hardass. Is this some Cobra Kai culture we live in or what?
Maybe you can make the game a bit more friendly and a little less prestigious and a bit more adventurous?? There's no reason to have some competitive=ilvl score reality which you have so much created(Blizzard) but it fits so well with your greed and you'll keep making garbage systems and empty world design for the sake of it. Thanks for the toys and transmogs and mounts we get to farm tho - that'll be the blessing those below mediocre ilvl players get to partake in unless they are the lucky few that have decent groups that can avoid the hatred; the top ilvl club. Also those ppl that buy boost or are hardasses can enjoy the top ilvl club too.
GJ.