The SMS verification is another failed experiment. Thousands of complaints have arisen on the official forums about phone providers not being recognized by blizzard so you're unable to play OW2 with it's new verification. I have cricket wireless and I'm also one of the affected users. My number was originally a Verizon wireless number, switched to Straight talk for several years and several years ago I made the move to cricket. When I attempt to verify my number I'm shut out by blizzard. How ridiculous is it that there are likely tens of thousands of users if not more who are unable to play OW2 because of this new flawed system?