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MMO-Champion
Hey,
I don't know in which forum I'm supposed to ask this, but here goes.
Today I tried to log in and got the message that my account has been frozen.
Weird, because my VISA never missed a payment since vanilla times. Ironically I can't get hold of Blizzard on their official costumer forum because: "This game license has expired or been frozen"
At first I thought that it might be some "transaction error" due to my annul pass signup 1½ month ago, so the payment for december was maybe late? But then I realized that I ordered a new VISA 1½ months ago since the old one was so worn out. So I logged in and edited my payment method to my new VISA.
So... do you think I just have to wait and see if account management pays automatically or do I have to do it manually this one time? 13 EU is a drop in the ocean for me, but its one of those little things that annoys me.
Thx in advance.
Recent Blue Posts
Recent Forum Posts
Thread: WoW account frozen
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2011-12-18, 10:06 AM #1The Patient
- Join Date
- Nov 2009
- Posts
- 248
WoW account frozen
Does anyone else find it ironic that, as your virtual character gains experience, wealth and social stature, your reality character is losing the exact same things at the same rate?
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2011-12-18, 10:21 AM #2Titan
- Join Date
- Apr 2009
- Posts
- 14,326
Right forum to talk would be the Blizzard accounts & billing phone support line. We really can't help you on this one.
Originally Posted by jegerlee
Never going to log into this garbage forum again as long as calling obvious troll obvious troll is the easiest way to get banned.
Trolling should be.
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2011-12-18, 10:24 AM #3Mechagnome
- Join Date
- Feb 2010
- Posts
- 671
Nothing should have changed unless you called in to activate your new Visa. Oh, and if your old Visa expired, then that is also the problem.
One of these answers you should your answer!
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2011-12-18, 12:06 PM #4The Patient
- Join Date
- Nov 2009
- Posts
- 248
As far as I can see it WAS my visa. Of course it wouldn't withdraw the monthly fee since it was my old discarded VISA that was still "active".
Thanks for reply anyway.Does anyone else find it ironic that, as your virtual character gains experience, wealth and social stature, your reality character is losing the exact same things at the same rate?
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2011-12-18, 03:21 PM #5Keyboard Turner
- Join Date
- Dec 2011
- Posts
- 6
My girlfriend had this problem on her account a couple days ago. She put in her old card as a new card info and then made a ticket because it was "Active" but she couldn't log in.
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2011-12-18, 03:23 PM #6Epic!
- Join Date
- May 2009
- Location
- Halifax, Nova Scotia
- Posts
- 1,660
for the record, customer service forum is available regardless if ur account is frozen
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2011-12-18, 08:40 PM #7Moderator
- Join Date
- Feb 2009
- Location
- PA, USA
- Posts
- 10,139
Pretty much this. Nobody on our forum can help with billing or account issues. You'd have to go to Blizzard. Locking. Originally Posted by vesseblah
