Scouts & Hearts - Scouts are NPCs you can find around the world that will point out particular areas of interest to the player, they’ll uncover areas of the map to show you areas on the map where help might be needed. Once the Scout is done pointing these areas out, it will cover the areas back up on the map so that way you still have that sense of adventure while exploring. This is meant for players who still like some form of guidance rather than not knowing exactly where to go.
Hearts can be seen in various places around any given zone; the hearts have multiple purposes. One is that they’re a static form of content that will always be available to the player, though Dynamic Events can start at or around these Heart locations. Hearts will have you helping out NPCs in the area, doing particular tasks that need doing, provides a way to get some backstory for the local area as well as provide additional lore. Just like Dynamic Events, you don’t have to talk to anyone to start helping the NPC, you just go and do whatever needs to be done and anyone who joins in won’t be a hindrance to your gameplay. When helping these NPCs out, Dynamic Events might start nearby that affect the area where the Heart is. Say you’re helping a farmer out by watering her crops, killing nearby worms, etc. Well if a Dynamic Event starts nearby where bandits start attacking, burning bales of hay, stealing goods from the farm, etc. Anything you do in that event counts towards your objectives for the Heart since it’s in the vicinity of the Heart NPC. So putting out those fires, getting the stolen goods back, etc would count towards the Dynamic Event progress as well as your Heart progress. Once you fill a Heart, the NPC you helped becomes a Karma vendor where you can buy unique items, things such as recipes, crafting materials, consumables, etc. The Heart activities give XP/Coin, but NO Karma. Karma is only earned through Dynamic Events and Personal Story content.