Ok they are active and I don't know what ticketing riot could do, they just aren't loading properly and I've ran the repair thing which I bet is exactly what they would tell me to do.
If you send a ticket to Riot they might be able to fix it themselves or at least reset your mastery pages. I personally have never seen this problem before, so finding someone who has and who knows how to fix it might be difficult. Better to just ask Riot themselves.