Hi, I'm the RL of a 10 man progression guild and I could use some advice on what to do about one of my raiders. Said raider has been part of our core group for quite a long time, and used to be quite good. The problem however, is that they have recently begun performing quite poorly, and are holding back the raid's progression. Not only that, but they are toxic to the raid's experience, and do not take criticism well at all. I would just get rid of them, but there's more too it than that.
They have contributed to the guild in more ways than one. They have spent quite a bit of RL money to help keep the guild afloat. They help the guild bank considerably, farming and buying raid mats and such. They are also an extremely nice person outside of raid.
Any help/advice would be greatly appreciated.