I personally don't think 'reviews' give any bearance or idea of quality of product. That's like saying one guy drive one car, and the car didn't break, so most of those cars won't break. Speaking highly of those other brands still has no credence one way or another. I'm basing this off people, lots of people, actually using the cards. Not just a handful of reviews. Reviews are nice for things like benchmarking, when it is reasonable to assume that all cards of that kind, given they are functioning correctly, will perform the same way.These sources also speak highly of the MSI, Gigabyte and Asus cards that we all think highly of. Should we now discount these views because we think poorly of Sapphire products?
Again, this information is useless. First off, people are more likely to give negative feedback than positive ones. Secondly, feedback is voluntary. Thirdly, higher sales numbers equals higher defect numbers (not rate or ratio, just numbers). It's the same reason Dell has tons of horrible feedback... Mainly because they sell so many more than almost any other manufacturer besides like... Lenovo.Lastly all manufacturers are not immune to defective products. I can guarantee you that for every negative review you have of a Sapphire card, I can find matching ones from other manufacturers.
I'm actually curious about that info, not because I doubt you, but that actually IS valuable information. And high RMA rates would sway me as well, given proper information. I know that Gigabyte and Asus are probably one of the top sellers, which may be why they have higher RMA numbers.I'm based in the UK and Gigabyte ranks as the highest in terms of RMA service. Would this sway me over to a Gigabyte product? Of course it would. But then 'poor quality' services vs 'poor quality' products are two entirely different issues.
I used to sell Gigabyte boards, back in the 2003-2005 era, and they were shit. Gigabyte seems to have cleaned up, but yeah... Sometimes manufacturers can go from good to bad, or bad to good. Asus used to be a pile of crap, too. But now they're almost a go-to in some cases. Currently people seem to be doing well with Gigabyte, at least the cards. I think the last two cards I've gotten were Gigabyte (not saying they're good because mine are, but my purchases were influenced by community opinion)I'd also like to point out that not very long ago people were pretty unsure of whether to invest in a Gigabyte card. Some people with high post counts on this very forum have shown suspicion with Gigabyte cards when they first started releasing them with the Windforce coolers.