So, according to Blizzard, casual players are not involved much and most of the recent sub loss was from Asia.
They have turned the game upside down and dumbed it down to no ends to cater to a group of players they call "casuals", and they developed a whole expansion (panda expansion) based on Chinese culture to cater to Chinese market. The result is they lost both of these target markets!?!?
Great job Blizzard! Congratz!
Who wants to tell Blizzard, maybe they are doing it wrong?