Did anyone else order from the Blizzcon store online presale and have an order issue? Were you able to get ahold of Blizzard through the email the packing slip asked you to use? I had a problem with my order, emailed them on it last Thursday morning, still no response, even after a followup email.

I'm not crazy impatient, but almost a week to respond to an email is a little absurd and it is a little time sensitive since once the online sale ends, I might be SOL. I'm going to call them tomorrow if nothing by then (looks like no online chat support for store issues) but I guess I'm holding out hope someone has had luck contacting them through the channel they actually asked to be contacted, so I can avoid sitting on hold on the phone for a billion years.