Hi, my BF recently got me a Razer Kraken 7.1 headset for my bday. I went to pick it up today at the store and when I plug the USB in, Windows detects it as a viable "voice" device, but Synpase does not recognize it at all so I cannot set up the 7.1 or any audio controls for it. Does anybody know what I am overlooking? My BlackWidow Ultimate and Ouroboros are both being detected and function just fine. I just did a long overdue update for Synapse and it didn't recognize it after doing that either. My current software version for Synpase is 1.16 (It is the Synpase 2.0), and I am logged into my cloud for my settings. Thank you to anybody who has any sort of advice on how to get it to function.