Originally Posted by
quras
If you cannot get into your old account and customer service can't do anything for you then you really have no choice but to start over.
If all you had was, "fireworks and some pilot suits and a couple of droids..." then thats really not much you are giving up. You can get all kinds of pet droids now and unless the suits you had were really rare, you can get quite a few very easily now. Fireworks were just for fun. So, from what you say, those things are probably not worth much at this point in the game.
If you had high level characters that would kinda suck to lose but honestly, you can level so fast now even that wont make much of a difference.
Start over, grab someone code, take the freebies and see how it goes.
My advice: End game isn't all that great so don't be in a hurry to rush and get to it but this game still has one of the best leveling experiences you can get with the 8 original class stories. 4 Republic and 4 Empire.
You will probably want to sub for at least one month after the 7 free days. Not to say you can't get by on F2P but there are some that hate the restrictions. You might be in that boat and you might not so take that as just some FYI. I didn't have much of a problem with it when I was giving it a go but I know some hate it. YMMV.
Good luck.