I can see their change in philosophy, which is 'produce and ignore the critics/trolls'. They're trying to appear like they're doing something, documenting it with blogs and the like, and shutting down dissenting opinions(trolls and asshattery, according to Lord Brax
)and discussion of them. They're doing everything to wipe out/ignore their past failures and act like it's a completely new product and not a reduction of a reduction of a reduction of a BSPD cooked up around 13 years ago in the wake of UO adding a PvE-only area.