No wonder, people are generally toxic in this game. That's why they keep getting banned. I've logged in with 2-3 thank you for reporting pop-ups every time I log in lately.
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Hint: Read what abusive chat entails, it's not only homophobic or racist things.
Hint 2: You won't get banned for saying something toxic once in a while, it requires constant reports. Even more so if you get permanently banned.