Overwatch, no license found, would you like to purchase? ....WTF

[Barefoot]

SO I was playing this morning about 10 hours ago (lvl 167). Just tried to log in and I get that Message, "No license found, would you like to purchase"

Um, wtf. Is this a bug? I have not received any emails from Blizzard, I don't cheat so I not in fear of being banned, what gives? Is this a known bug? Anyone else experience this?

[zubaja]

Very strange. Have you tried contacting Blizzard Support?

[Deleted]

did you accidentally changed the region you're playing on?

[Barefoot]

Very strange. Have you tried contacting Blizzard Support?

Yes submitted a ticket, I can even see in my account settings all the transactions, I have purchased, i.e loot boxes

- - - Updated - - -

did you accidentally changed the region you're playing on?

double checked, nope

[Erwarth]

Maybe you've got banned

[Barefoot]

Maybe you've got banned

I thought the same thing, but for what? I know 100% I don't cheat, nor did I receive an email. From what I understand from getting banned, they notify you and give you the reason.

[George]

It's most likely a bug. Just wait for the answer from customer support.

[Jessicka]

Did you log out/disconnect from the battle.net app?

[Zelendria]

It's a hint to get you outside.

[Barefoot]

It's a hint to get you outside.

Lol, this made me giggle, Thank you

[Temp name]

Sounds very weird. I'd suggest contacting Blizzard.

[Barefoot]

Sounds very weird. I'd suggest contacting Blizzard.

Yea I have, and included a SS of all the original purchases.

[Soisoisoi]

Yea I have, and included a SS of all the original purchases.

Have you only recently purchased it? If so, maybe the bank has derped out and gone "wait, nope, auto-refund it's probably fraud".

[Amirila]

did you accidentally changed the region you're playing on?

Regions shouldn't matter though

[Temp name]

Have you only recently purchased it? If so, maybe the bank has derped out and gone "wait, nope, auto-refund it's probably fraud".

He said in his original post that he's 167. So he's played for quite a while

Regions shouldn't matter though

Region doesn't matter. You can play on any region with all your stuff intact

[Soisoisoi]

He said in his original post that he's 167. So he's played for quite a while

Good point, must have skimmed over that somehow. Likely a bug with BN or a ban then.

@Barefoot What "product level" does it show the game on your battle net account page, i.e. (for EU) https://eu.battle.net/account/manage...dashboard.html? I would assume it wouldn't show Standard or Origins/collectors (whichever it is) if it's not there.

Also have you tried re-installing battlenet and/or Overwatch if it is still on your battlenet?

[OnlineSamantha]

Where did you purchase the key? It may have been revoked.

[Deleted]

edit: oops. wrong forum, lol

[xenogear3]

Maybe you've got banned

No, not at all.

Not maybe.

You are banned.

You could upset a Blizzard employee in the game without knowing, such as used a cheap hero/skill.

[Novakid]

No, not at all.

Not maybe.

You are banned.

You could upset a Blizzard employee in the game without knowing, such as used a cheap hero/skill.

Made an account just to reply...

No, it would say you are banned for sure. I'm currently level 820, 3789 SR.
I have many hours, and I've never heard until now that someone has been banned by an upset Blizzard employee..
That would just simply not happen, if it did, support will help you, they can check your total reports, etc, and know if you've been doing anything undesirable.