Imagine a world where people had independent ideas and could offer them in an adult like fashion to Blizzard and their fellow players. A world where people figured out how to politely and professionally express their dismay using the appropriate methods, and submitting said opinions directly to Blizzard in an earnest effort to have their concern both addressed, and resolved. Without that, you have people like myself who try to offer those individuals the knowledge needed to make that happen, rather than coming to a Fan Site (not even Battle Net) and whinging to strangers who have no power to resolve or correct the grievance.
As for the rest of your comment, I find when you have to attack the person, rather than the argument, you've already lost the argument. What do the edgy kids call it? Oh right. Ad hominem.