I've had several games today where we needed a mercy and we had not one but 2 mercy mains, both were not on mercy and we proceeded to lose, clearly they were trolling by not playing their best hero but of course thats not troling by blizzards definition, but the b igger question is why has it been for almost, 4 months n ow? that if you have no mercy and enemy team has one your going to lose 90% of matches, are they oblivious to this?