As many of us are confused with the new rewards system for BfA mainly when it comes to rbg's. I have had multiple tickets and responses from GM's some confirming that you get the glad mount and title and some saying the exact opposite, well today i finally got to speak to a gm in person in chat for almost an hour and he gave me permission to post this on the official forums and as many fan sites as possible.
im gur. com/a/vPx1DxL
im gur. com/a/FYu9Gnz
the tldr is that he thinks that its a possible bug and that the only way to get it into the right hands is to submit a bug report on your character with 2400+ cr and 50+ wins in rbg's.
MOD can you please edit my post so we can view these pictures. thank you