Source: https://en-forum.guildwars2.com/disc...bout-marketing
They really asked for feedback on their marketing. The video in question was terrible so I'm not surprised.
It was literally just a video of quotes from players who say the game is amazing.
That's what I mean by the whole playerbase being a massive echo chamber.
Except for that thread I guess, because there was plenty of criticism : P
But now I remember that, I always found that campaign really fucking odd. Like, I got the idea behind it and all but there was just no way to make it work cleanly while remaining effective. Very much the "who the fuck is that?" that folks in the thread mentioned because without the quoted person being notable, their words are meaningless.
Seriously, GW2 has a lot of fans and is a more positive community than many games, but it's far, far from some kind of echo chamber that never criticizes the game. Hell, after the Jahai Bluffs episode came out folks were damn near rioting because of the bullshit with the nullification sigil, and that's just a recent example.