Im afraid i will have to try some of those bloody addons, which i despise tbh, i just want my normal pre WoD undead profile picture. Also, this so sadly true...

Generally, issues like this are on the very bottom of their priority list as they are a) not game breaking b) purely cosmetic c) minor even for a cosmetic issue, and the biggest thing d) it can be changed/fixed with addons that many people use anyways.