For me this is an example, how developers fail to develop a mechanic. Instead of forcing a free playerbase into roles, they could develop a queue where you get replaced into games where ppl left. Some sort of leaverq.
Overwatch needs to get their old queue back. I dont mind having a role q and a free queue. Why do they always have to take away, so the majoritiy thinks of it as an evolution?
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Ive been playing this game since its beginning and that roleq destroyed more than one can imagine. Also there are several different things they can improve. F.e. New maps, even new heroes, skill swap, a talent system or visible items?
There is no logic behind a roleq when the heropool is that low.
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Additionally, ppl still troll. You wont teach ppl to not troll, by locking their pick. Its only making it worse + one cant swap to heal or dps, when others clearly are trolling or underperfoming