Before working for Blizzard, Brack's big job was being a producer for Star Wars Galaxies, during a time period where many players felt that the game's quality started to go downhill. But aside from game decisions... The guy isn't exactly a great public speaker, and at times even appears to belittle the audience "You think you do, but you don't." Him looking like a music store worker doesn't help matters.
And with all that... Blizz has been in a sea of controversy over the past year, with Blitzchung and Warcraft 3 reforged being at the heart of it. Brack's apologies have been... underwhelming, to say the least. So what did Morhaime or anyone else see in this guy to be president of Blizzard?