It's not at all they can allow people to play the game the way they want or not... It worked in based expansion and it can work now. True I just think the lack of freedom and the content being gated behind team gameplay is what's killing most games.
I don't know if I play shadowlands if it's like 8.3. I had to dedicated an hour of my day to do poorly designed dailies as a raider/pvper while trying to get capped and raid. It was killing my ability to enjoy the game. Allows the lack of being able to play my alts was hurting me. In vanilla learning one class was hard because we're bad. Learning one classes on a mythic raid level in wow is easy as fuck. In pvp it's a bit harder but still. Wow just doesn't have that much depth lol outside of high-end arena or world first.