I do apologize if this comes off as a bit of a rant but I do want to hear what you guys have to say I will try and keep it pretty level though.
As the most recent blue post is blizzard seeking our assistance in order to test their systems I think we should reflect on why we should or shouldn't give them FREE assistance.
I'm going to start off with; In no way shape or form am I willing to give them free help when I consistently feel used by them as an organization. They have been anything but transparent with shadow lands as of now, i mean WE DO NOT EVEN HAVE A PREPATCH DATE. It truly blows my mind that a company will come to the forums to request assistance despite having fed us lies about shadow lands from start to finish, the most glaring in this instance being that they said the SL prepatch was going to be a long one, now we are set for this to be the shortest to date.
On top of this, I do not understand (and really would like some insight from the people who have done this) why we would want to do it another example being. When they asked us for class feedback from the beta and the people who poured countless hours into play testing every aspect of their class was left waiting up to 4 months on a response. These wearnt just Class bad fix numbers responses either, they're where abilities and passives not even registering, sadly though it seems a lot of the bugs and class issues are still rampant effectively wasting all of those peoples time.
Why is it that we cannot at least receive something in game for effectively doing blizzards job for them by supplying them with a surplus of needed info with a days notice. The lack of communication is severely lacking if just out right non existent, as of now I do not intend on logging into the PTR tomorrow.
EDIT #1: This is a key point in why I think we shouldn't and I need to make it clear up here. Your information as a consumer is worth far more than your $15 a month to these companies. Whenever you help them knowingly or unknowingly you are putting them into a better position at no cost to create a new product and turn around to sell it to you at full price. Being the person who helps in the betas, or the stress tests, or whatever free work you do for blizzard should be incentivized for you. You are making them money, thats the cut and dry of it, every bit of data you give them for free helps them make more money. The amount in which they rely on us for free information I find really disgusting, I know some will call me entitled by real world example here:
-As a teen I used to go focus groups to "test" and give feed back on products from soda to toys, and it would only pay me like 40 bucks for the 2-3 hours i was there but it was enough for me to want to do it. All blizzard does is say "thanks for the help" in a forum post and goes dark on us for another month or two.