Glad she asked about player housing. I'm not a diehard fan of it, but I did think that would be the big feature that would 'complete' the expansion.
Ion's answer isn't super satisfying. He says its a big feature and the work required would need it to span multiple expansions...... so why would they not start now? lol.
She also asked why archaeology is being canned yet again, and he basically says all the resources are on the gathering/crafting professions. Not satisfied with that, considering they ignored it in Shadowlands, but whatever.