People wanted back to the roots, not "no features at all". And people disliked borrowed power, which is a legitimate concern. That doesn't mean you should stop character progression completely you reach max level. And that doesn't mean that you should stop trying to create other kinds of content, even if your previous versions (Warfronts, IE etc.) were disliked. They could have gathered all the feedback and make something... I don't know, good? Yet they choose not to do anything in that regard. The lack of ambition is the problem with Dragonflight, not the less-is-more or back-to-the-roots design approach.