I dunno, having watched a bunch of cutscenes FF14 isn't very impressive. Maybe because I don't play very many JRPGs so the usual tropes such as overly cutesy critters, people looking like teenagers, anime grunts and endless ellipses just grate me but it didn't feel any better than the average WoW cutscenes (which definitely have their own idiosyncrasies, such as overdramatizing everything and having characters. speak. very. slowly. and. pointedly.).
Then again the only MMO story I found legitimately good was the Agent's story in SWTOR.