
Originally Posted by
Aucald
Forums, both official and unofficial, tend to be aggregations of criticism and, well, general negativity in my experience. Mostly I think that's just an unfortunate quirk of the human condition as opposed to a reflection on the overall player base or anything, though. When people are happy or genuinely enjoying themselves they don't tend to provide much in the way of feedback beyond vague statements like "it's good," or "I like it." But unhappy people tend to be voluble and go on at length about what's irritating them, and provide a lot of feedback compared to happy people - not all of it constructive, and a lot of not very helpful, either. Feedback is always a QA nightmare for developers and engineers because if the product is generally good you'll get a drip feed of middling comments which can inadvertently hide flaws or issues in your work that aren't often encountered. And if it's got problems you'll get a torrent of feedback from your users, so much so that you'll need a serious filter to get much in the way of actionable or useful info.
Forums more or less reflect this trait in people, and while there are exceptions to the rule, they're mostly just that: exceptions. I don't take forum communities as a reflection of the game community directly, as they tend to have their own subcultures and their own ways of viewing the subject of whatever the forum is about. Official forums, by and large, tend to be worse than fan forums for negativity as well, but both generally skew negative (again, in my experience).