I don't mean to imply that all criticism is pointless or given to no effect, because I don't think that's true either. Just that, due to our general nature as concerns negative criticism, we make it difficult to discern those helpful patterns or meaningful bits of critical input by dint of, in a group sense, overflowing the taps with unnecessary, self-serving, or just vitriolic and unhelpful feedback. This forum has a wealth of useful information, useful feedback, and diligently gathered data from a wealth of experiences as concerns WoW - but in order to get at it, any developer or QA technician would have to wade through a *lot* of noise (to put it gently).