Imagine having a million people, with a million different takes (feedback) on various systems, ALL "offering feedback" to do X, Y, and/or Z. So, when Blizzard listens to X and Y, but ignores Z, they are suddenly "not listening" when actually they are, just not to Z. In this scenario, you are Z.

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New Playable Race: Haranir - Official Video Overview
Let's look fabulous~. A Paladin transmogrifier item list. ( Image n' link warning )
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