Tbh I didn't think the dislike ratio meant much for a while because crazy people were bombing every video the official channel was putting out regardless of quality for a while.
But it's become such a pattern, that they need to acknowledge something isn't working. And their lack of communication just causes the wrong people to get heat and results in our trust diminishing.
This cinematic was bad. The scenes were unusually clunky and the story points occurring weren't good either. I can tolerate a certain level of stupid/ rule of cool but this was a weak attempt at something more. I can't tell if the wrong few have too much power or the team is collectively out of touch with the fans and popular perception of the characters.