Originally Posted by
Goat7
In the current state of the game, the in game support from GM's and the turn around time for tickets, i would say the game needs to have no sub fee.
Back in the day in vanilla the customer support was awesome, could open a ticket in game and get a GM response in minutes. We had someone using racist hate language in /say waiting to get into WSG outside the entrance, within minutes our ticket was answered, the GM banned the player within minutes from digging up the chat. Loot issues, name issues, or quest issues or pretty much anything was responded to instantly with knowledgeable ppl that were so helpful.
Now the customer support is a joke at best. The community can pretty much say and do whatever they want without any consequence. The game is really bad as well. Why would you want to pay $15 a month or anything a month for this?