They, for some reason, refuse to make content that doesn't give you some kind of universal progression.
I remember when people asked for like a decade for player owned houses. Just a house. Just give us a house.
"No. We have to make it functional. In fact, we're spending SO much time making it functional that we're removing all of those cool features we promised about customization such as being able to choose what zone the Garrison is in and also the exteriors of the structures being based on your race in order to spend more time making it functional."
Then it flops and they're like "Yeah well obviously you guys didn't want player housing so THAT'S not coming to the game."