That's the problem - I personally know a significant amount of people over in FFXIV, EVE, and ESO that would still be playing WoW instead if WoW didn't become so hyperfocused on eSports content. WoW players, and effectively Blizzard themselves, have been saying "Go play X if you want Y" for nearly two decades. The problem for WoW is that people actually listened to that advice.
So of the remaining playerbase, I wouldn't be surprised if a minority of players still wanted housing or other features that aren't "legitimate" in the eyes of the developers. And that's because so many have already been driven away, even if they still love the franchise and would gladly return if they felt their desires and playstyles were given a modicum of respect.