
Originally Posted by
Worldshaper
As for the Titans, I think it's helpful to compare them to the Angiris Council in Diablo.
They're good and fighting evil, but they exist on such a different cosmic plane than we do, sometimes what we consider to be good/bad doesn't line up with their view. They see a greater picture in the universe, one in which Order must triumph (anything but would be synonymous with the end of the universe to them). We can't comprehend that, because the scope of the universe to us is Azeroth. To them, we are but one of many. And to them, our world-soul is much more important than us, its custodians.
But, as seen with Tyrael and Tyr, there can be renegades who take a more symathetic view of the plights of mortals, and want to get directly involved. Ensuring victory for their cosmic faction, while also seeking to minimise suffering for everyone.