Originally Posted by
For_The_Horde
I was polite, never swore or demanded anything, I just kept reopening the tickets requesting help because the only response I got were the prewritten copy/paste responses that didn't answer anything. I mean half of them suggested it was a UI issue even though there were dozens of threads and thousands of posts in the forums at that point. Eventually they boilerplate response was to make bug reports in the bug report forum, where the threads got locked almost immediately. Now they're saying the issue is resolved and restorations are completed, though "some people may not have gotten everything back".
This is an absolute lie of course since not a single person across multiple forums have suggested they got anything more in the mail than a pittance of a couple stacks of cloth/meat and maybe some holiday items. And the mass majority of guilds have gotten nothing but awkward silence and redirects to the stickied post in the general forums promising restorations over a month ago.
And I got threatened because I finally requested a supervisor, who very bluntly stated GMs don't restore items, they don't help players with bugs, they don't answer questions, and any issue players have with items in guild banks isn't their problem so deal with it or get banned. They he force resolved/closed the ticket.
Mostly transmog weapons/armor. Like plundered gear from island expeditions, teebu's swords, rare drops from outdoor rares, world BoE items. Also a fair amount of pets and toys and patterns and mounts, including a TCG mount worth more than everything else I lost put together.