Springblossom Tree Price Adjustment and Refund

[Lumy]

New Housing Decor Packs and Hearthsteel Bundles Now Available

Springblossom Tree Price Adjustment and Refund

On March 5, the Springblossom Tree was released for purchase with an incorrect price. We quickly moved to take the tree out of the shop and fix this mistake.

The price of the tree was adjusted from 750 to 250 Hearthsteel, and the Spring Blossom Decor Pack was fixed to provide three trees per purchase.

We have identified all players who purchased the tree or the pack before our adjustment, and we will soon provide them with two additional trees (per purchase of the pack) and a refund of Hearthsteel equal to the difference in price (per purchase of a single tree).

Thank you to all who provided valuable feedback on this.

[DechCJC]

Housing items sold from the store should make the items purchasable with a reasonable gold price for subsequent purchases.

[erifwodahs]

Absolutely deliberate action. Classic move by p2w asian MMOs - overpriced store item to test the waters -> adjust the price so players feel like it's a deal.

That shit costs more than whole expansion, absolute scum monetisation in b2p p2p game.

[laughtrey]

"Don't tell other people how to spend their money"

Have some self-restraint for half a second and eventually you can get it for free. Do you still honestly believe that they wouldn't make things after seeing all the things they've put on the trading post for free? 555-cmon now

[korijenkins]

Housing items sold from the store should make the items purchasable with a reasonable gold price for subsequent purchases.

Yep. Or they should have infinite uses.

- - - Updated - - -

Absolutely deliberate action. Classic move by p2w asian MMOs - overpriced store item to test the waters -> adjust the price so players feel like it's a deal.

That shit costs more than whole expansion, absolute scum monetisation in b2p p2p game.

They've been doing this forever even without microtransactions. When they first added ilvl tuning to mob scaling, it was overtuned. People also hated the concept. A week later they lowered the scaling rates, and people accepted it even though the bad feature remained.

[schwarzkopf]

Old joke:

Man to Woman : Would you sleep with me for $1 million dollars
Woman : Sure
Man : Here is $10 - I'm good to go.
Woman : What kind of woman do you think I am?
Man : We've already established that, now we are just haggling over the price.

[McNeil]

Was it an actual mistake or were they testing the waters to see how far they can go and it turned out people were not buying them? It seemed ludicrous with the way they monetized this shit.

[Lahis]

Is there a single person in the world who believes this bullshit?

[Hellfury]

We all know why they adjusted the price.

It was not a mistake, just how much they could push it before heavy backlash.

[Chickat]

You know, they could probably have kept the price if they made a simple change. All shop items purchased give 1 of said item, and more copies can be purchased for gold from the new Greedy Housing connoisseur for gold.

[Rinnegan2]

stupid fucking mistakes, man

[mbit2]

Absolutely deliberate action. Classic move by p2w asian MMOs - overpriced store item to test the waters -> adjust the price so players feel like it's a deal.

That shit costs more than whole expansion, absolute scum monetisation in b2p p2p game.

meaner take:

"If you buy a bad deal fast you might get a full refund and more items for free!" is bait to fomo people into buying bad deals.

[Illuminance]

Scummy practice to refund Hearthsteel instead of $, or even Bnet balance. People buying these packages did so because presumably they wanted a certain number of those items, not a certain amount of $ spent. Blizz is just pocketing the difference. Other retailers either automatically give you cash back in these situations or ask you if you want cash or retailer currency. I'm wondering if there aren't laws against this in some regions when the retailer makes a self-described "mistake"

[Melius]

i mean hey microslop bought activision blizzard for 68 billion, gotta get that investment back somehow, why are you guys so surprised. it's gonna get worse with player housing but thank lord i dont really give two shits for housing, just bought the plot so i can farm lumber and make gold from selling decor because i will never set foot on the island ever again

[Daedius]

Oh Blizzard, them and their chronic Hero Syndrome issues...

[owbu]

I don't really mind that people with too much money get to buy nice trees for their house, but I really hate that we have to suffer through that enshitified decor system, just so that they can sell us 3 trees multiple times instead of just once.
Every other cosmetic in the game just goes into your tab, when you buy it once. These should work the same way both the ones unlocked ingame and the one from the shop).

[Hitei]

Is there a single person in the world who believes this bullshit?

Was it an actual mistake or were they testing the waters to see how far they can go and it turned out people were not buying them? It seemed ludicrous with the way they monetized this shit.

We all know why they adjusted the price.

It was not a mistake, just how much they could push it before heavy backlash.

Genuinely dumb take. They do not give a shit about backlash. There was infinitely more backlash about the AH mount price and they didn't bother with it.

[glowpipe]

Mistake my ... "behind"

This is purely a response to feedback. Putting out fires.

[exochaft]

Scummy practice to refund Hearthsteel instead of $, or even Bnet balance. People buying these packages did so because presumably they wanted a certain number of those items, not a certain amount of $ spent. Blizz is just pocketing the difference. Other retailers either automatically give you cash back in these situations or ask you if you want cash or retailer currency. I'm wondering if there aren't laws against this in some regions when the retailer makes a self-described "mistake"

I believe there are, but you'd have to prove intent. When it comes to this situation... well, I'm pretty certain the 'erroneous' prices were known and publicized a long time ago and going from final confirmation to finished execution involves a lot of people. To put it simply: a mistake would be that the 'erroneous' price wasn't known ahead of time or that the listed prices didn't match up with what was really charged, both of which didn't happen. Blizz could play it off as "there's so many steps in the process that information broke down and we didn't realize there was an error until it was too late", which would be an attempt to dodge intent at the expense of seeming inept. However, you're going to have two groups of people as a result: people who view this as an attempt to dodge intent, and people who will believe whatever Blizz says without questioning or looking deeper.