Please keep in mind that this is a Beta. There will be missing and incomplete content and features, as well as technical issues, some more serious than others.
This is a TEST server, and as such you should expect that from time to time we may place a new version on the Closed Beta server that has some really major known issues. Sometimes these known issues may prevent you from normal character progression, or they may just be really annoying to you.
The reason we choose to approve new versions with known issues for you to test on anyway is because it is deemed much more important that you receive the new version. New versions contain other changes and features that we need to have tested ASAP.
Sometimes code changes we make to support a feature may impact what seems like a totally unrelated area of the game, and cause unforseen bugs to pop up. But that is the nature of beta testing - things like this will definitely come up during the beta development cycle. And we want these issues to show up now during the Closed Beta, so we can get them fixed before the game is released! And we also hope you are able to look past these issues and continue testing in the spirit of helping us to make the entire game at launch as bug-free and fun to play as possible!
The bugs you encounter and report will be fixed. The known issues in certain new versions will be fixed. And again, the current known issues in newer versions are by no means a reflection of what the finished product will be like. This is a beta server, and you are beta testing an unreleased game.
We thank you for your continued efforts and feedback!
So please remember to be patient when beta testing The Secret World!
Thanks!