Ha ok it's quite sad :/Because you need to find a replacement first before you make the change? Even when I was GM of the guild, we were constantly looking for Resto shaman replacements. We even thought we found one in Nori, but he kept dc'ing during ToS that we had to bring Adois back in. Now that we have an explanation for all this, it totally makes sense why Nori had connection issues back in ToS. It's not like he was unaware of his position in the guild. He knew he was the "5th healer".