Originally Posted by
Thelyron
So, i fucked up. When i preordered BfA, i noticed that my battle.net account still runs under an old email adress i'm no longer using because i forgot the password to it, so i wanted to change it to my new email adress. But during that process, i noticed that i still have sms alert turned on... but it's using an old phone number, the sim card of which i lost years ago. I then had something else to do, and forgot about it for a few days. During that span, my phone fucking broke, so i no longer have the phone that has my authenticator on it. I still had the battle.net client to auto login on my pc, so i thought okay, maybe i can just write a ticket. But when i went to do that, the new european data security thingy had gone through, and i got logged out. So now i:
>no longer have my authenticator
>no longer have access to the email adress linked to the account
>no longer have access to the phone number that battle.net uses for sms alerts
>am no longer auto-logged in to the client
Is there some way support can help me with this if i call them, some way they can verify me by ID or something? Because i know that this just sounds like a load of bullshit from someone who wants to hijack someones account, and i'd feel strange calling them and just saying "yeah, i have no access to anything, but can you change all this info for me so i can use this account?"