Originally Posted by
snuffglops
Uuuuuhhh....all jokes aside, it's not the same thing. First off.....as you even admitted, you're only assuming this guy is a child. And yes, I'll admit, he came in with a totally childish attitude and needs to be more respectful and mature when making such a post. But you cannot insult the customer in any way, shape, or form in almost any situation. I don't want Blizzard to sit back and let these kids act like total pricks, but I don't care to see them condescending to their own customers either. If Zarhym was so pissed off about what the guy had to say, he could have chosen to ignore it entirely, let someone else take care of it, or attempt to respond professionally. He did none of those 3 things. He fucked up and he needs to apologize