Originally Posted by
StephenReid
Our sales and marketing teams are working closely with retailers in the US and Europe to ensure that copies of Star Wars: The Old Republic will be delivered in time for launch day.
In Europe, game copies will be available at retail starting on December 15, 2011. For those of you in the USA and Canada, game copies will be available at retail starting on December 20, 2011. For those of you who pre-ordered digital editions of the game from Origin.com, you will be emailed your Game Codes starting December 16, 2011.
As soon as you receive your Game Code (AKA 'product registration code'), be sure to enter it on your account under Code Redemption, because as soon as you enter the code you will receive your digital entitlements in-game (i.e. digital items included with the game edition purchased). Remember, your billing cycle will not start until official game launch, on December 20, 2011 at 12:01am EST.
There will be no ‘grace period’ post launch in which those who are in Early Game Access will be able to continue to play the game. In order to continue playing past the Early Game Access period, you will need to enter a valid launch game code and payment method. Please read our FAQ for more information. We apologize for any previous messaging which may have led you to believe otherwise.
More details regarding Origin.com pre-orders
If you have pre-ordered The Old Republic through Origin.com, here's some more details.
For pre-orders of physical Standard / Collector's Editions
For anyone who has pre-ordered a physical copy of The Old Republic via Origin (either Standard or Collector's Edition), Origin will be shipping those copies beginning December 16th, for estimated arrival on December 20th. Depending on your relative location to a distribution center, it's possible your copy will arrive earlier. Origin physical orders are only available for US and Canadian postal addresses.
If you pre-ordered a physical copy, the payment card that you input into the Origin.com billing system at the time of pre-order will be used to charge the remaining cost of the full game, starting at 5AM PST / 8 AM EST on December 13th.
Please note: Origin will not be sending Game Codes digitally to customers who have a physical pre-order.
For pre-orders of digital Standard and Deluxe Editions
For anyone who has pre-ordered a digital copy of The Old Republic via Origin (either Standard or Digital Deluxe Editions), Origin will begin emailing Game Codes from 8AM PST (11AM EST / 4PM GMT / 5PM CET) on December 16th to the email address associated with your pre-order. Due to the volume of codes being distributed, it may take up to 48 hours for all codes to be delivered via email. If you do not receive a game code email within 48 hours, please contact Origin Support.
Remember, redeeming a Game Code is not required to begin your Early Game Access. Your Early Game Access will begin based on when you redeemed your pre-order code, as originally supplied by Origin.
If you pre-ordered a digital copy, the payment card that you input into the Origin.com billing system at the time of pre-order will be used to charge the remaining cost of the full game, starting at 8AM PST (11AM EST / 4PM GMT / 5PM CET) on December 16th.
Please remember, by pre-ordering on Origin.com you agreed to the automatic purchase of your selected edition of Star Wars: The Old Republic. If you no longer wish to receive your game, then you will need to cancel your order before your payment card is charged (December 13th for physical orders; December 16th for digital).