Originally Posted by
Pachurick
I'm in the same boat as you... I have their Security Key on my iPhone, and last Monday 12/19 I updated my phone to the iOS 5, which reset my Security Key and no longer provides the code. It only asks for the serial number and such as if I never did the Setup...
I have used their on-site contact email twice, and personally emailed them once. No replies as of yet... 9days and waiting...
My GF and I decided to call in. She refuses to play without me...
Since 12/19 I have called in 6 times. I have been on hold for: 2 1/2 hours, 1 hour, 3 hours, 5 1/2 hours, 4 hours, and recently 48minutes (the phone abruptly end call.) My GF has also tried multiple times as well... Have yet to talk to any human/person...
I am no longer calling to fix my Security Key, but to cancel my account, I have not been able to play the game for the past 9 days...