Missing out on Scroll of Resurrection
I'm going to respond to this simply because I've seen this sort of sentiment before, and while I have no doubt that not everyone will accept the answer I will give here, I'm going to give it anyway.
There is an assumption that we don't care about our long term customers. This couldn't be further from the truth. We absolutely care, and part of that is the ongoing efforts we make every day to communicate, to share what we're doing, to listen to what you are saying here and elsewhere about what more you want to see in the game and more. We also heard you say that you wanted to get your friends back that have previously left the game, so we revisited the Scroll of Resurrection so you could see about enticing them to return and play. This is our way of empowering you with a way to convince your friends that there is a benefit to coming back and that it will be as painless as possible to get caught up with you (thus the boost and transfer.) The level differences and even realm differences are often something people have said serve as a barrier to convincing their friends to return. So, we're doing what we can to move those obstacles away, at least for a little while.
I'm sorry to hear that your own friend wasn't able to benefit from the promotion, but there has to be a start and end to these things. Anytime we've run promotions in the past, there has always been someone somewhere who didn't get a chance to take part. We do what we can though to spread the word and make it as available as possible, but we have to be careful about limitations as well. We'll make sure to let people know if new such opportunities come up. It sounds as if (though) that you're having a good time leveling up together and that seems like a big win for you overall. We hope that you continue to do so since having fun is what the game is all about.It's for a limited period of time, but we don't have a specific date to give you. We'll do our best to give people some warning before it ends. I'd tell your friends that it's better to do it sooner rather than later to be safe, but it's completely up to them on what works for them. Since the promotion just started, we still have some time yet though. (
Blue Tracker /
Official Forums)
Is There Anything Positive Going On?
There's plenty of positive, but we go through these periods between content sometimes where people start looking for the "next big thing" if they feel they've done it all in game. People who are generally happy, tend to just play the game for what it is and we rarely see them on the forums. (That's not to say that we don't get people who are also happy on the forums too.) People who feel that there needs to be change to the game or have run into things they aren't happy with, tend to come to the forums to talk about it. They come to discuss it with other people here and see if they're the only one feeling a certain way, or they hope that one of us will see it and pass word along to the developers.
Frankly, we love getting to see constructive feedback whether it's positive (I love this thing because of xyz!) or more negative (I don't like this because xyz.) I sound like a broken record when I say this but, it's a truth that any community manager knows passionate people post passionately. If apathy wins, all you hear is silence. I'd much rather see that people still care than deal with no one talking about anything.
That said though, it's important not to let other's negative perceptions color your own (as difficult as that may sometimes be.) If you're having fun and enjoying the game for what it is, there is no reason at all you can't continue to do so. Your fun is purely your own.
It won't be long though and we'll have more to share on the ongoing development for the game and Mists of Pandaria, so hopefully that will lighten the mood a little. (
Blue Tracker /
Official Forums)