Having played the launches or Rift and SW:ToR both games went live probably 4-5 months early and missing core game parts. Neither had cross server PvE. Neither had customizable interfaces. Rift seemed to do a few more things right such as a great macro system and also cross server PvP from the get go. But why do games ignore WoW and refuse to incorporate some of its mechanics when they make games. I mean why would you not want to borrow from the most successful MMO of all time?
Wonder how WoW got that way? They borrowed from previous MMOs and made those things better. Most of the original dev team were old Everquest raiders so they brought a lot over from that game. Dark Age of Camelot was the first game to have 3 different specs so they borrowed from that when making talent trees. DAoC was also the first MMO to have battlegrounds so again borrowed from that idea.
SW:ToR just blew off just about everything people want in a game today. No macro system. GTN was terrible and is still bugged. Cant server transfer. No cross server PvP. No cross server PvE. Some classes require you to be an octopus to play with the number of buttons required. Why would they purposely release a game lacking such obious features? I know a lot of that is coming with future patches but why the hell werent they with the game at launch? I mean if you made cars would you send them off to the dealers with just a frame and engine but no transmission, drive shaft, tires/wheels, or interior and then expect people to still buy it?