Dude that is when you take the new player and teach him how to play. I am sure the frist time you healed tank or dps you did not have someone tell you hey do this do that this is what i do on this pull CC this please. Your statement you did right there is what is wrong with wow I dont want to help someone who wants to play and Learn to tank or heal at low lvls. Reading web pages and knowing stats and stuff is ok but reading is not doing it. Reading only goes so far till something goes wrong. Learning to tank and heal at low lvls is the best way to learn to play the game i sooner have have wipes at low lvl then at max lvl it will make him a better tank or healer at latter lvls in the game getting it out of the way at low lvls.