1. #1

    Issue with adding the pre-order key to my existing account

    During the last beta weekend event I received a beta key. I made an account and linked that account with that given beta key. After the event I went and pre-ordered the game (the authorized retailer said they were completely out of pre-purchases, so please do not confuse the two). With the pre-order I get an in-game item and one day of headstart access. However I am running into an issue when I try to add the key given on the Pre-order card. I have looked through all the account settings and options looking for a location to add the key to my existing account; the one I created for the beta weekend and linked to my Guild Wars 1 account (at least I believe so), I cannot kind such an option.

    I tried making a new account with the key and after putting in my birthdate and display name I receive error 502 - Web server received an invalid response while acting as a gateway or proxy server. Is that because I am trying to make an account with the credentials that are already in use?

    I am looking for a way to add my key to my account and make sure that my Guild Wars 1 account is linked to it. Is the way to link them clicking "yes" on the "Do you have a Guild Wars account?" on the first screen of registration?

    Thank you for the assistance in advance!

  2. #2
    U should make a ticket to Arenanet
    GW2 : Plzbegentle - Ruins of Surmia EU - Sylvari Engineer
    WoW: Vergin - Deathwing EU - Elf Resto Druid (27/05/05 - 02/04/12 Perma-Banned- Unhappy whinning PvP customer - whos begged from 4.1 to get rid of the RNG of Regrowth ... )
    It seems ppl have the energy to whine for a game , for not beeing exactly like their <<main>> game , while it dont have a SUB , and they dont have the courage to whine at their Game Master for slacking and producing few PvE content ...

  3. #3
    I was able to successfully make a new account using the pre-order code. I now have a new account, how do I make sure that this new one is linked to my Guild Wars 1 account to receive the benefits from the Hall of Monuments?

  4. #4
    A lot of this going around - and pre-orders not being processed properly by retailers.

  5. #5
    Had the same problem With the same error.I just keep spamming going back and forth and finally it worked.You just gotta keep trying.And you can check at https://account.guildwars2.com/download if you got it or not.
    Last edited by Stormgnoef; 2012-08-20 at 09:20 PM.

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