i am getting this error "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device. (Code 19)" when i try playing a DVD on my laptop, ive tried updating the drivers and uninstalling the dvd drive and restarting the laptop but the error is still happening, it seemed to of happened after i had installed itunes, i am now doing a system restore but if that does not work what do you suggest i can try.

---------- Post added 2013-01-26 at 07:22 PM ----------

after doing the system recovery to when i installed itunes it its not working.

---------- Post added 2013-01-26 at 08:31 PM ----------

issue has been solved, can delete the thread;P