The people wanting face-roll 5 mans and those who want a challenge are not the same group. I know you're trying to portray the community as fickle but it's wrong.This is what I have seen thus far from the non-raiders............
- We are entitled to see the same content as raiders (No you aren't but anyway) so they gave you LFR
- Outcry for the daily cap to be removed and more dailies you got it and now people complain about that
- 5 mans are too easy we need more challenge, ok wish granted.............OMG 5 MANS ARE TOO HARD NERF THEM!
- Need more to do other than LFR and 5 mans, you got it with pet battles and world bosses...........still not enough because.......
- All we got is LFR why aren't you adding more 5 mans that we complained about only having to do before?
So...........why is Blizz ignoring you? Because nothing is ever good enough and they are damned if they do damned if they don't.
Blizzard took sides in the debate and chose to go with the face-rollers. They claim it was a business decision, losing subs and all that. I doubt 5 mans were the cause of the massive subscription loss since there were so many things wrong with Cata, but they said what they said.
Turbine, which runs Dungeons & Dragons Online, doesn't cater to people like that and they seem to be doing fine for themselves.